Privacy Policy
Privacy Policy for VietTravelSpot.com
At VietTravelSpot.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information when you use our website or services:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Booking Details: Information related to your travel bookings, preferences, and requests.
- Payment Information: Credit/debit card details or other payment information used to process transactions.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies or similar tracking technologies.
- Communication Records: Emails, messages, and any other communication exchanged with us.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing Orders and Bookings: To manage and confirm your travel bookings and payments.
- Personalization: To customize your experience on our website based on your preferences.
- Customer Support: To respond to your inquiries, offer assistance, and resolve any issues.
- Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or special offers related to travel and our services.
- Legal Obligations: To comply with legal requirements and protect against fraud.
3. Sharing Your Information
We do not sell or share your personal data with third parties, except in the following circumstances:
- Service Providers: We may share your data with trusted partners (hotels, airlines, tour operators) to complete your travel bookings.
- Legal Compliance: If required by law, we may disclose your information to government authorities or regulatory bodies.
- Business Transfers: In the event of a merger or sale of assets, your data may be transferred to the new owner.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal requirements.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
6. Cookies
Our website uses cookies to improve user experience and analyze website traffic. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you are encouraged to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us at:
Email: support@viettravelspot.com
By using VietTravelSpot.com, you consent to the collection and use of your personal information as described in this Privacy Policy.